Mark Mackenzie MBE, a HR specialist at Transport for London, has made a significant contribution to the way LGBT staff are treated as well as the wider LGBT community when they are travelling on London’s transport network. Mark is a founding member of TfL’s staff network group for LGBT+ staff and, as past chair of the group, led support for Pride in London. Mark is also a representative for OutWest, the support group for the LGBT+ community in west London, remarkably securing £20k funding for the charity. He has led work with British Transport Police to reduce hate crime on public transport; This led to a Hate Crime Best Practice Guide for the force and to the monitoring and reporting of hate crime across TfL’s transport networks. Mark developed an outstanding LGBT leadership programme throughout the Greater London Authority family and its stakeholders, and assisted in launching their first Sexual Orientation equality scheme; His phenomenal efforts helped TfL climb from 59th to 5th in Stonewall workplace equality index.